Does the product support customization?
Yes, we support customization in size, color, and shape. Specific details can be confirmed through direct communication.
In what scenarios is the product applicable?
Our decorative types are suitable for courtyards, villas, and construction projects. They are also ideal for indoor leisure and garden displays.
How long is the service life of the product?
The product can be used outdoors for more than 5 years. Regular basic maintenance will further extend its lifespan.
How does packaging ensure the safety of goods?
We use standardized packaging including solid wood pallets or wooden crates for reinforcement, along with waterproof film sealing to prevent moisture and compression.
What should I do if the received goods are damaged?
Please provide photos of the damage and the quantity within 15 days of receiving the goods. After verification, a replacement or refund can be arranged.
What payment methods are supported?
We support T/T and L/C. The regular payment ratio is a 30% deposit, with the remaining 70% paid upon seeing the copy of the original documents.