1. What is the expected delivery time for orders?
Sample production takes approximately 10 days, while bulk production is around 35 days. Shipping for samples typically takes 7-10 days depending on the courier.
2. What is your Minimum Order Quantity (MOQ)?
The standard MOQ is 1000 pcs, although this may vary based on your specific design requirements.
3. Can I customize the size, logo, and painting for my design?
Yes, we fully support OEM services. Customer-specific designs, logos, and dimensions are welcomed.
4. What are the accepted terms of payment?
We require a 30% advance payment, with the remaining balance due before shipment. We accept T/T, PayPal, Western Union, Money Gram, and L/C.
5. What shipping methods do you offer?
We provide worldwide express (FedEx, TNT, DHL, UPS) for fast delivery (7-10 days). For larger orders, air and sea freight options are also available.
6. Are the materials used environmentally friendly?
Yes, our products are made from natural wood materials like tea tree, which are chemical-free and eco-friendly.
Felicita Decor
