Frequently Asked Questions
What is your expertise in the yarn industry?
We are a specialized manufacturer of fancy knitting yarn in various formats including hanks, cones, and balls, with over 10 years of experience in creating high-quality yarn products for the global market.
What are your production strengths and capacity?
Our facilities house over 300 sets of machines, including crochet, fancy twister, and balling machines. With over 1,000 employees across two plants, we achieve a monthly production capacity of up to 100 tons.
Do your products meet international quality standards?
Yes, our products carry industry-leading approvals including BSCI, SGS, BV, and OKTex-100, ensuring they meet the stringent requirements for international market access.
How quickly can I expect a response to my inquiry?
Our dedicated team operates 24/7 to address client needs. We aim to respond to all inquiries and resolve most concerns within 12 hours.
Do you offer new designs and market support?
Absolutely. Our designers introduce new yarn styles every month. We also provide market trend suggestions to our partners, helping them identify best-sellers and new fashion developments.
Can you accommodate both large-scale and individual orders?
Yes, we serve a diverse range of clients, from major international supermarkets requiring complex logistics to individual customers needing smaller quantities and specific color selections.