🏭 Company Overview
We are a modern enterprise with diversified operations, covering multiple fields such as packaging manufacturing, environmental protection technology, machinery manufacturing, and import and export trade. We utilize policy advantages to provide customers with high-quality products and services. At the same time, we actively expand domestic and international markets, promoting industrial innovation and sustainable development. We strictly implement national standards and maintain ISO certification to ensure product safety and reliability.
❓ Frequently Asked Questions
Q1: What are your terms of payment for new customers?
A: We accept T/T, L/C, or Western Union. For bulk orders: 30% deposit payment after order approval, 70% balance before shipment or against B/L copy.
Q2: How is the product transported?
A: Products are packed in standard cartons. Delivery can be arranged by sea, air, or express according to your specific requirements.
Q3: How can I get the best price with good quality?
A: Our prices are highly competitive and depend on quantity, design, and size. Larger orders typically benefit from reduced unit costs and shipping rates.
Q4: How do I claim warranty service?
A: Please contact our support team with your order ID and a description of the issue. We aim to respond within 24 hours.
Q5: Is the artificial grass wall suitable for outdoor use?
A: Yes, the panels are made from PE material with Anti-UV features, making them sustainable for both indoor and outdoor environments.
Q6: Are the panels easy to install?
A: Absolutely. These panels are designed to be easily assembled, allowing for quick setup for home or commercial decoration.
Felicita Decor
