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Frequently Asked Questions
What are your terms of payment?
We accept T/T 30% as a deposit, with the balance due against the B/L copy. We will provide photos of the products and packages before you finalize the payment.
How long is the typical delivery time?
Generally, it takes 30 to 45 days after receiving your advance payment. The specific timeframe depends on the items and the total quantity of your order.
Can you produce items based on samples?
Yes, we can manufacture products according to your samples or technical drawings. We are also capable of building custom molds for specific designs.
What is your sample policy?
We can supply samples if parts are in stock. Customers are responsible for sample and courier costs, though the sample cost is 100% refundable upon placing an order.
Do you test goods before delivery?
Yes, we conduct a 100% test on all goods before delivery to ensure quality and performance.
How do you maintain long-term business relationships?
We focus on stable quality and competitive pricing to ensure customer benefits. Additionally, we launch new products to keep our clients ahead of market trends and treat every customer with respect as a professional partner.
Felicita Decor
