Q: Can I obtain product samples?
A: Yes, we provide free swatches for quality evaluation.
Q: How long does the color lab dip process take?
A: The process typically takes between 3 to 7 days.
Q: Is it possible to place a trial order?
A: Absolutely. We welcome trial orders for new customers to test our products and services.
Q: What are the accepted payment terms?
A: We generally support T/T, Credit Card, PayPal, and other standard payment methods.
Q: What is the estimated delivery timeframe?
A: In-stock items are shipped within 3-7 days. For bulk production, delivery is approximately 15 days following the receipt of the deposit.
Q: Are there any eco-friendly or advanced materials available?
A: Yes, beyond traditional synthetic leather, we offer water-based, recyclable, bio-based, and solvent-free synthetic leather options with stable production and delivery.
Felicita Decor
