A: Yes, we welcome sample orders to test and check quality. The sample is provided free of charge.

A: Samples need 3-5 days. Mass production requires 25-35 days for order quantities exceeding 30,000pcs.

A: 1. Provide your requirements. 2. We quote based on your needs. 3. Customer confirms samples and places a deposit. 4. We arrange production.

A: Yes. Please inform us formally before production and confirm the design based on our sample first.

A: Our products are under a strict quality control system with a defective rate under 0.2%. During the guarantee period, we will replace small quantities or discuss repair solutions for batches.

A: Absolutely. While we offer standard scents like Lavender and Jasmine, we can customize the fragrance according to your specific requirements.